What is a 30-day trial?
We believe you should try our products to decide if you like them, so we give you up to 30 days to try them in your own home. If they don’t work out, returns are easy.
How does the return work?
- Please keep the original packaging (inner polybag, cardboard box, and accessories) for return. Return without the original packaging is not eligible for a full refund.
- Your trial begins when your items are delivered. Send us an email at firstname.lastname@example.org to initiate your return within your trial.
- Send us the return item to our return address. You are responsible for the return shipping cost.
- Once we receive the item, your original form of payment will be refunded in full.
TERMS AND CONDITIONS
Each customer is eligible for one (1) 30-day trial for their first order placed on Wunderkids.ca Only first orders placed on Wunderkids.ca with maximum (2) products are eligible for the trial. Any orders placed using the same credit card, email address, billing address or shipping address will be considered as being placed by the same customer. If you are not certain that your order qualifies for our 30-day trial, contact us by emailing email@example.com to determine your order’s eligibility.
Original packaging (including inner polybag, cardboard box, and accessories) is necessary for return and full refund. Once a customer has made a return within their 30-day trial, they are not eligible for another trial for the same product. The 30-day trial is non-transferable and any returns require proof of purchase. Any products ordered through a third-party website or provider are not eligible for the 30-day trial.
Please note, the trial policy does not work for orders from the United States. We do not offer return or exchange for order from the United States. All sales from the United States are final.
We may modify these terms at any time
You agree that Wunderkids may, at its sole discretion, suspend or terminate your access to all or part of its website and resources for any reason, including, without limitation, breach of this User Agreement. This means Wunderkids reserves the right to change these Terms at any time. If the changes are material, we’ll let you know by email or posting a notice on the site before the changes go into effect. The notice will designate a reasonable amount of time (the “Notice Period”) after which the new terms will go into effect for all users.
Any suspected illegal, fraudulent, or abusive activity may be grounds for terminating our relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with Wunderkids, including any account or login information.