Frequently Asked Questions

A. The inner foam is eco-label certified non-toxic, high-density Polyethylene (PE) foam. The outer cover is FDA food contact safe certified premium Polyurethane (PU) leather.

A. When it is open, it is 240 x 140 x 4cm. The folded size is 140 x 60 x 16cm. The weight is 7.5kg.

A. Sorry but we have only 240 x 140 x 4 cm size which fits exactly with Alzip baby room. We have no plans to carry different sizes at this time.

A. Alzipmat is hand made in South Korea.

A. Yes, the cover is included with the Dust Zero mat; the cover and inner mat are shipped together as a single package. The cover could have wrinkles but they will disappear over time.

A. The inner foam is the exact same ALZiP Egg-box shaped 9 layer inner foam.

The Eco Color Folder has a single PU leather cover, and folds when fully assembled. The Zero Mat has an inner memory fabric cover (folds like Eco Color Folder) and an outer PU leather cover, and doesn't fold when fully assembled.

* Important Note: Using Dust Zero Mat with only inner memory fabric is not recommended. While still safe for children to play on, the inner cover is not meant to withstand spills, stains, scratches, etc..

A. The big question to ask when deciding which to choose is "How often will you be folding it and putting away?". If the mat will be a permanent fixture in your living room/nursery/playroom, then it's more convenient to have the Dust Zero mat (no folds and crevices to clean). If the mat will be put away frequently, then maybe the Color Folder mat would be best, as it's more convenient to fold and store (no need to remove any covers).

Other than that, it's really just aesthetics and how the mat would look in your chosen space. It's also important to note that you can't remove the Dust Zero cover and use as a folder mat; the inner cover is not meant to withstand spills, stains, scratches, etc..

A. Wet a sponge with warm water and detergent. Try to remove the oil with the sponge first. Dry the surface and try with an eraser.

A. Alzipmat is manufactured using a patented technology which prevents the mat from releasing toxics even when exposed to higher temperatures. However, direct contact with heaters could cause damage to the shape and surface of the mat.

A. Placing heavy items will likely leave a permanent dent.

A. Yes. The cover is machine washable using cool water and gentle cycle settings with mild detergent. After washing, the cover should only be air-dried in the shade. Tumble drying or air-drying in direct sunlight can damage the cover. Make sure to wash it alone in a wash bag to avoid color transfer or pilling from other fabrics.

A. Please watch this video (below).

A. Store the mat in a cool and shady place without direct sunlight. Make sure the mat has enough space from other objects so it’s not squeezed.

A. Using a vacuum or steam cleaner is not recommended.

A. The mat is stain-resistant from most everyday usage. But stains caused by crayon, marker or pen might result in a permanent stain. Also, when the mat comes in direct contact with some colorful objects for prolonged periods, it could cause permanent color transfer.

A. Strong cleaner including nail remover, alcohol, makeup remover or wax could cause damage to the cover.