Your trial begins when your items are delivered. Send us an email at email@example.com to initiate your return within your trial.
Please pack the items and accessories in the original packaging. Send us the item with the pre-paid ship label. If requested, we can assist with getting the shipping label and deduct from the refund amount.
One way shipping cost is between $60-$90 depending on your location. Our products are over sized items and the shipping cost is quite high.
If the package is opened, the items should be sent to our office in BC, Canada for inspection. Unopened box can go back to the warehouse. Once we receive the returned item, your original form of payment will be refunded in full.